Close and reopen Excel. Try Again.
If this doesn’t resolve the problem, check for background processes.
Sometimes there can be PowerPoint, Excel or Word processes running in the background which are not visible on the screen. For example, Outlook will run Word in the background for editing e-mail. Background processes can prevent some Create functionality from working as Create is unable to determine the process with which to communicate.
To terminate background processes:
• Close the application
• Open Task Manager
• Close any background processes for the application in question
• Reopen the application and the Create add-in should reappear
NOTE: If the Create tab remains hidden, please email firstname.lastname@example.org